5 Really Good Reasons to Attend Elevate 2021The Airship virtual customer forum, Elevate 2021, is just around the corner! Inside Airship, we are getting ready to showcase key…Oct 6, 2021Oct 6, 2021
How In-App Messages Improve CX and Reduce FrictionMobile apps play a growing role in consumers’ lives with people spending around 4.2 hours each day using them according to Nielsen. That’s…Sep 27, 2021Sep 27, 2021
Build Stronger Customer Relationships at Scale with Live ChatThere’s no question that marketing channels like email, SMS and your mobile app are crucial to driving action and engagement with your…Sep 10, 2021Sep 10, 2021
6 Mobile-First Strategies to Grow Customer LoyaltyMobile-first experiences are the key to loyalty growth. Today’s mobile-centric consumers demand personalized and relevant content from the…Sep 2, 2021Sep 2, 2021
20 Loyalty Stats You Need to KnowCustomer loyalty is essential to your brand’s success. Great relationships are what keeps customers coming back, referring your products…Aug 16, 2021Aug 16, 2021
In-App Messaging Tips & Tricks to Improve App User RetentionHow is your app user retention? With the mobile app retention rate at only 15% after the first week, getting new users engaged immediately…Aug 11, 2021Aug 11, 2021
How Conversational Commerce Reduces Friction & Increases ConversionsA version of this blog post was originally published in Mobile Marketing Magazine.Jul 28, 2021Jul 28, 2021
How Alaska Airlines Created a Simpler Customer Experience Using DataIf you’re in North America, you’ve probably flown Alaska Airlines at least once in your life. They’re a giant in the airline industry — but…Jul 13, 2021Jul 13, 2021
5 Steps Marketers Can Take to Improve Their Emails (Especially with Apple’s Mail Privacy…Apple introduced a game-changer for marketers with the announcement of Mail Privacy Protection. This new feature prevents data collection…Jul 9, 2021Jul 9, 2021
5 Key Questions to Shape a Winning BOPIS StrategyWhen COVID-19 hit, offering digital order-ahead experiences suddenly became a necessity for many brands. Store pickup of online orders grew…Jun 23, 2021Jun 23, 2021