As you put together and begin implementing your marketing strategy for 2020, there is one important question you and your team will need to ask: What will define great customer engagement in 2020?
The answers to this question will make the difference between a good strategy and a great one.
We asked that very question to marketing leaders in top brands, like TGI Fridays, Foot Locker, and Zillow, and marketing partners, like Bottle Rocket, Gimbal, and Red Ant, and put their answers in an ebook. We also included some relevant quotes and statistics from Salesforce, Gartner and Forrester Inc.
Here’s a preview into some of the pages inside the ebook:
We hope this collection of insights will help you find your own answers to this question and that those answers will make your customer engagement strategy even stronger. You can download the ebook here.