How SMS Powers a Better Multi-Channel Customer Engagement Strategy

SMS + Mobile Wallet

SMS and mobile wallet are the only two channels that allow you to directly communicate with users on mobile without an app — using them together creates a power combo for maximum engagement.

SMS + Email

Using email, a popular user-preferred channel, and SMS, a channel with high engagement, together gives you the best of both worlds.

SMS + In-app Message:

So, your customer downloaded your app. Awesome! In-app messaging is a great way to send personalized and localized messages to your customers in the exact moment they’re most engaged with your brand. By leveraging in-app messages to encourage them to sign up for text messages, you’ll help ensure that you have a way to connect with them — even if they become inactive on the app — or even delete it.

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Urban Airship is now Airship! Leading brands trust us to help them achieve digital growth. We make mobile moments magic. www.airship.com

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Airship

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Urban Airship is now Airship! Leading brands trust us to help them achieve digital growth. We make mobile moments magic. www.airship.com