How Conversational Commerce Reduces Friction & Increases Conversions

Conversational Commerce Takes on Friction

  • Do you have any customer support metrics that indicate where customers encounter issues?
  • Do you have bounce data from your site to show where customers abandon the purchase process?

Two-Way Conversation Drives Conversions

  • New product offering
  • Sale notification
  • Upcoming events
  • Onboarding
  • Promotional
  • Appointments available
  • Transactions
  • Abandoned Cart
  • Concierge Experience
  • Loyalty Program

Conversational Commerce Responds to Rising Expectations

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