Get the Timing Just Right with Automation For SMS and Email

Make the Right First Impression with First-Seen Automation

One of the most important times to reach customers is when they first interact with your brand. That’s why we’ve created a “first-seen” trigger on our platform. This trigger is a way to automate a message after a customer interacts with your brand for the first time, such as an opt-in to text messaging, email, or other channels. You can even set up a series of welcome messages across multiple channels to further encourage new customers to make a purchase.

Be There When Customers Need You Most with Event-Triggered Automation

You want to be there for your users when they want and need you most. That’s why Urban Airship allows you to create custom events that can trigger an automated personalized message and let you control the experience step-by-step. For example:

  • Retailers can trigger an automated email after a purchase event to drive upsell. Custom events can also trigger smart-speaker notifications to let a customer know their order has been delivered.
  • Banks can trigger an SMS when a payment is due or when an unusual transaction is made.
  • Airlines can set a trigger for a new boarding pass to be sent in real-time via SMS or email when a flight is canceled or changed.

--

--

Urban Airship is now Airship! Leading brands trust us to help them achieve digital growth. We make mobile moments magic. www.airship.com

Love podcasts or audiobooks? Learn on the go with our new app.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Airship

Airship

Urban Airship is now Airship! Leading brands trust us to help them achieve digital growth. We make mobile moments magic. www.airship.com