5 Essentials For Building a Multi-Channel Customer Engagement Strategy

1. “From Garage Band to Symphony: How to Orchestrate Your Marketing Messaging Across Channels” Webinar

Do you know what you need to have in place to create customer-centric, hyper-personalized, orchestrated messaging? Learn how to create and send personalized messages through multiple channels with Urban Airship’s Intelligent Orchestration solutions in this webinar. We also explain how AI and machine learning can exponentially increase the value of your data — while helping you be proactive instead of reactive.

2. Getting the Cross-Channel Customer Experience Right With Marketing Orchestration

Marketing orchestration isn’t a new concept, but it’s essential for making every user feel like a VIP. However, making marketing orchestration a reality can be a challenge. This whitepaper provides some key questions you can ask to determine where you’re at today — and what you might need to do to start orchestrating your marketing messaging that creates incredible customer experiences.

3. A Martech Stack Check-Up: Are Your Customer Engagement Tools Future-Proofed?

Creating real-time, personalized customer experiences that drive loyalty and revenue requires a martech stack that’s up to the task. Is yours? Download the whitepaper to see if your stack has the seven critical capabilities that are necessary to deliver the kind of engagement your customers expect.

4. “10 Ways to Win at Customer Engagement” Webinar

Make 2019 the year you win at customer engagement. In this webinar, we go over ten helpful strategies you can use to get cross-functional alignment, balance your engagement strategy, and orchestrate across channels to create meaningful messages.

5. How SMS Powers a Better Multi-Channel Customer Engagement Strategy

SMS is a powerful marketing channel on its own, but partnering it with other channels like mobile app, mobile wallet, and email, can create power combos that create deeper connections with customers and better integrate text messaging into your overall customer engagement strategy. Check out the blog and the SMS Playbook for use cases and practical tips.

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Urban Airship is now Airship! Leading brands trust us to help them achieve digital growth. We make mobile moments magic. www.airship.com

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Urban Airship is now Airship! Leading brands trust us to help them achieve digital growth. We make mobile moments magic. www.airship.com